ibis Hotel Hamburg Alster Centrum

Thank you, Ibis Hotel Hamburg! I arrived in Hamburg early in the morning by ferry from Malmö. Although the check-in time was at 3:00 PM, I was already at the hotel by 7:00 AM. Two hours before my arrival, I had messaged the hotel saying that I was very tired and kindly asked for early check-in. The staff were understanding and kind — they welcomed me at 8:00 AM without any extra charge. Thank you so much for your hospitality! I truly appreciate your care. I wish your company continued growth and success. From now on, whenever I travel, I will choose Ibis hotels!

I made 2 separate bookings for 2 nights in a row when they were pretty full. Staff worked hard so I could stay in same room both nights AND away from elevator so it would be quiet. Great location, easy walk from central train station. Important to me that staff was at front desk to check in and out. Staff very helpful and friendly. It was very valuable to me that I could store my bags for the day before checking in late afternoon. Rooms clean, beds comfortable, have all you need. Area seemed safe. Cost not bad for central Hamburg.

excellent location, only 10 min to train station and to the Alster, very friendly and helpful staff who spoke good English, checking in and out was smooth, could leave our luggage at reception after checked out until we travelled which was helpful, clean, room was nice and comfortable, good value for money considering being in the centre of Hamburg

This is not a fancy, luxury hotel. However, it is a crisp, clean, modern, value for money, hotel. The staff were excellent, helpful at all times. The breakfast had a good choice of food (cooked, cereals, yoghurts, cold meats and cheese, breads and pastries, fruit etc) Location was excellent, the nearby street 'Lange Reihe' had a large range of types of restaurants (with a full range of prices as well). It felt a very safe and chilled area.

The location is perfect. It's close to the train station, also to the Alster, to Jungfernstieg. At the same time, it's located on a quite street. The hotel had bike places in the garage which for me is a huge bonus. The room is the perfect size for a short stay. The breakfast was nice and cozy.